Nonprofit Capacity Building and Training

The great organizational psychologist Edgar Schein argues that true organizational learning and change happens only when there is a real threat of pain. Schein says: “Anxiety inhibits learning, but anxiety is also necessary if learning is going to happen at all. But to understand this, we're going to have to speak about something managers don't like to discuss—the anxiety involved in motivating people to ‘unlearn’ what they know and learn something new.”